Refund & Weather Cancellation Policy

Your 100% satisfaction is important for us. We offer a robust Return and Weather Cancellation Policy.

If a product is damaged or faulty upon a delivery - we offer 100% refund.

Cancellation for Non-weather related reasons:

  • Cancellations for non-weather related reasons within 48 hours of the event start time are non-refundable. No exceptions. A credit will be issued for use at a future date.
Cancellation for weather related reasons:
  • Cancellations for weather related reasons are subject to a credit or refund equal to the amount paid for the existing reservation.

If the refund is approved, the payment should reflect on your bank statement within 5-7 business days.